The objective was to help the contract and sales teams to step up their Negotiation capability in order to reduce discounts and improve margins. Through a two day workshop which combined theory, role plays and study groups the group raised their Negotiation bar.
“We now have a platform when we sit down with our clients to improve our business by giving less away and having the confidence to promote the full value of the brand with solutions that match that value and stay in front of the competition. Think8 has given us the tools delivered in a participative manner. We must now work on successfully implementing the skills learnt. We will be working with Think8 again”.
Kuoni Travel, Vice President – Asia